Welcome to [Your Company Name]’s website. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully before placing an order or making use of our services.
1. Overview
These Terms of Service (“Terms”) apply to the use of our website and the services provided by [Your Company Name] (referred to as “we,” “us,” or “our”). By accessing our website or using our services, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our website or services.
2. Services
[Your Company Name] offers catering services for various events, including corporate gatherings, weddings, private parties, and more. Our services are subject to availability, and we reserve the right to decline or modify services at our discretion.
3. Orders and Payment
- Order Placement: Orders can be placed through our website or by contacting our team directly. Please ensure all order details are accurate.
- Pricing: All prices are displayed in Australian Dollars (AUD) and are subject to change without prior notice. Any changes will be reflected on our website.
- Payment: Full payment is required at the time of order placement, unless otherwise agreed upon. We accept various payment methods, including credit cards and direct bank transfers.
- Cancellation Policy: Orders canceled within [specify time frame, e.g., 48 hours] of the event may be subject to a cancellation fee. No refunds are provided for cancellations made within [time frame] of the scheduled event.
4. Refunds and Modifications
- Refunds: Refunds are available only under specific circumstances, such as failure to deliver the agreed-upon services. Please review our cancellation policy for more information.
- Modifications: Requests for order modifications must be made within [specify time frame] before the event date. We will do our best to accommodate changes, but we cannot guarantee availability or fulfillment of last-minute changes.
5. Event Setup and Responsibility
- Setup and Cleanup: We are responsible for setting up and cleaning up our catering service area. Clients must provide a suitable space for setup, including access to utilities if necessary.
- Client Responsibility: Clients are responsible for obtaining any required permits, permissions, or access to the event venue. We are not liable for delays or issues arising from client-provided venues.
6. Limitation of Liability
We make every effort to provide high-quality food and services. However, we are not liable for:
- Allergies and Special Dietary Needs: It is the client’s responsibility to inform us of any allergies or dietary restrictions. We are not liable for adverse reactions if no prior notice is given.
- Event Delays or Disruptions: We are not responsible for delays or disruptions beyond our control, including but not limited to natural disasters, venue issues, or client delays.
- Damages: We are not liable for any indirect, incidental, or consequential damages related to the services provided.
7. Intellectual Property
All content on our website, including images, text, logos, and graphics, is the property of [Your Company Name] and is protected by Australian copyright law. You may not use, reproduce, or distribute our content without our prior written permission.
8. Privacy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our Privacy Policy.
9. Changes to Terms of Service
We may update these Terms of Service periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Terms will be posted on our website with a new effective date. By continuing to use our services, you agree to the revised Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Australia.